At JustUPay, we strive to provide the best services to our customers. However, if you are not satisfied with our services, we offer refunds as per the following policy:
• Refunds are applicable only for failed
transactions due to technical issues on our end.
• Refund requests must be made within 7 days of
the transaction date.
• Refunds will be processed to the original
payment method used during the transaction.
• Successful transactions are not eligible for
refunds.
• Any fees paid for premium services or
subscription-based services are non-refundable.
If you believe you are eligible for a refund, please contact our customer support team with the following details:
• Transaction ID
• Date and time of the transaction
• Reason for the refund request
If you have any questions or need assistance, please contact our customer support team:
Customer Support: 7780000234
Email: support@justupay.com
Support Hours: 8.00 AM to 10.00 PM Everyday
Refunds will be processed within 7-10 business days from the date of approval of the refund request.
If you have any further questions or need additional information, please contact us at:
JustUPay
TICKPAY PRIVATE LIMITED
53, MUGMA MORE, BRINDAWANPUR,
OPPOSITE PANCHAYAT BHAWAN, DHANBAD,
Jharkhand, 828204 INDIA
Email: support@justupay.com